Media Buying
Whereas general advertising measures cost per point (CPP) or cost per thousand (CPM), reach and frequency, eyeballs and awareness, direct response measures profits. DR media is often referred to as “accountable advertising”, because every airing is tracked and profits or losses are measured.
What ends up being accountable is not the quantity or quality of the people watching or listening to a commercial but the quantity of people that actually pick up the phone and order a product or service they see in the commercial.
Because of this type of measurement, DRTV is a very dynamic media buy. On a daily basis airings are added, subtracted, re-negotiated or cancelled.
Another comparison is the kind of media outlets which are bought for DRTV. DRTV short form commercials are one or two minutes. Ninety percent of these media purchases are on national cable stations. Only very rarely is a "network buy" made.
On the other side, "program length" advertising (also known as Infomercials), air on 70% local broadcast stations and 30% National Cable.
Measuring Profitability
The main way professional Direct Response Marketers calculate profit is with a Cost Per Order (CPO) model. This model accounts for the direct profits of each product sold and the media costs per order. Below are the key issues to develop the model.
Every product sold has costs associated to that sale. For example, the cost of goods sold, telemarketing, shipping & handling, fulfillment and merchant account costs are examples of these costs.
Every sale creates revenues: product sold, upsells, membership clubs and shipping and handling all add up to create total revenue. Subtracting the expenses from the revenues gives you the gross profit of each item sold.
As an example, and for simplicity sake, let’s just say that the revenue on Dream Eyes famous Miracle Eye Creme is $ 29.00 and all of the expenses are $ 14.00. That would create a gross profit of $ 15.00 per order taken.
If we buy media from a National Cable station for $ 1000.00 and receive100 orders, our media cost per order is $ 10.00. With the sample above, our profit is $ 5.00 per order which equals a total profit of $ 500.00. Not bad on a $ 1000.00 media buy!
Each airing can then be analyzed by its profitability, and this is the basis for creating and managing a media campaign. continued below...
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